Pros (+) The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time. Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons (-) Not much
4 stars
Hotel Astoria
Pilatusstrasse 29, 6002 Lucerne, Luzern, Switzerland
Lucerne, Switzerland
See location+41 41 226 88 88Photos of Hotel Astoria
Overview
A 10-minute walk from Lucerne Railway Station, Hotel Astoria Lucerne has a accessible setting, making it an ideal place to stay when visiting Lucerne. It provides complimentary Wi-Fi, a coffee bar and a rooftop terrace.
The hotel offers a concierge, a currency exchange and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information. Just moments from nearby clubs and bars, this 4-star hotel also allows guests to explore what the local nightlife has to offer.
The rooms at Hotel Astoria Lucerne are chic with facilities such as a private bathroom. They are all soundproofed and include a refrigerator, bottled water and a mini bar.
A cooked breakfast is served at La Cucina Italian and Thai Garden every morning before guests go out to sightsee in the local area. For those wishing to stay nearby for a meal, Mekong is on-site. Guests can also relax with a drink at Penthouse Lounge.
Hotel Astoria Lucerne is an ideal base for those wishing to visit local attractions, with the Kapellbrucke, Lucerne Culture and Congress Centre and Rathaus Lucerne all within walking distance. Zurich Airport is within a 50-minute drive and the hotel provides a shuttle service.
Latest deals for Hotel Astoria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences
Amenities at Hotel Astoria
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- Conference rooms
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key card access
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Designated smoking area
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Hardwood or parquet floors
- Inner courtyard view
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Night club
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Fitness
- Fitness centre
Reviews of Hotel Astoria
7.8
Good
2173 verified ratings
Wonderful
828
Very good
501
Good
366
Okay
175
Fair
145
Mediocre
72
Poor
86
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to the town center and the modern, clean facilities. However, many reviews pointed out issues with noise from the rooftop bar and poor service from the staff, particularly at the reception, which negatively impacted their overall experience.AI-generated from customer reviews
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7.8 out of 10
657 reviews
8 out of 10
18 reviews
6.4 out of 10
7 reviews
8.5 out of 10
1 review
7.9 out of 10
2 reviews
All reviews
Cons (-) Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
Location
Pilatusstrasse 29, 6002 Lucerne, Luzern
What's nearby
- Jesuitenkirche278 yd
- Luzern Train Station0.3 mi
- Kapellbrücke0.3 mi
- Old Town0.3 mi
- Historisches Museum Luzern0.3 mi
- Rathaus Lucerne0.3 mi
- The Nine Towers0.3 mi
- Spreuerbrücke0.3 mi
- Lucerne Culture and Congress Centre0.4 mi
- Wilhelm Tell Express0.5 mi
- Hofkirche0.7 mi
- Bourbaki Panorama0.7 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Astoria
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | £214 |
Average price (weekend night) | £159 |
When to book a room at Hotel Astoria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in LucerneGood to know
Value for money | 7.2 |
|---|---|
Distance to city centre | 0.3 mi |
Nearest airport | Zurich |
Distance to airport | 30.6 mi |
Everything you need to know for your stay in Lucerne
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